Anything to take notice?

All 3rd party supplier bills are charged at their retail price on top of that is our concierge fee based upon the percentage of your total cost.

• Example one

  Your Request: You require an airport pickup service. One phone call or email to us will allow you to have peace of mind.
  Our Service: Once we receive your request, we will make the reservation with the pickup service, deal with the driver and organise payment to the pickup service company.
  Costing: If the pickup service cost AUD$60, a mininum concierge fee of AUD$25 (incl GST) applies. You will therefore be charged a total of AUD$85 (AUD$60 + AUD$25) inclusive of all fees and charges.
  

• Example two

  Your Request: You need to go London to visit your family and you need a round trip airticket with a budget of AUD$2,500. One phone call or email to us will allow you to sit back and relax.
  Our Service: We will leverage off our network of suppliers in order to source the best deal for your budget (subject to availablity). This service is complimentary until acceptance of our proposal.
  Costing: If the airticket cost AUD$2,000 (inclusive of taxes), a 10% (incl GST) concierge fee applies. You will be charged a total of AUD$2,200 (AUD$2,000 + AUD$200) inclusive of all fees and charges.